returns policy
We accept returns for physical goods under the following conditions:
1. Eligibility for Returns
- Returns must be requested within 14 days of delivery.
- Items must be unused, in original packaging, and in resalable condition.
- Some items (e.g., hygiene-sensitive products, perishable goods) are non-returnable unless faulty.
2. Return Process
- Email us at [email protected] with your order number and reason for return.
- We will provide a return authorization and instructions.
- Ship the item back to us at your cost (unless the item is faulty).
- Once received and inspected, we will process your refund, store credit or exchange.
3. Faulty or Damaged Goods
If an item arrives damaged or faulty, we will cover return shipping costs and provide a replacement or full refund.
4. Non-Returnable Items
- Gift cards
- Items that have been used or altered
- Some perishable goods and hygiene-sensitive PPE
6. Contact Us
If you have any questions about this policy, contact us at [email protected]
about us
about XPRESS TRADE SUPPLIES
Welcome to Xpress Trade Supplies, your trusted partner for quality trade solutions. Proudly Australian-owned and operated, we are committed to delivering exceptional value and unmatched personalised service to our customers.
Our Mission At Xpress Trade Supplies, we strive to simplify your workday by providing a seamless shopping experience, professional-grade items, and competitive pricing. We understand the demands of trade professionals and aim to support your success with reliable, high-quality products and services.
What We Offer We cater to a wide range of trades, offering an extensive selection of items including:
Automotive Tools & Supplies: From essential tools to specialised equipment, we’ve got you covered.
Carpentry Essentials: Quality materials and tools to help you build with precision.
Safety Equipment: Ensure your team’s safety with our premium safety gear.
Our comprehensive inventory is tailored to meet the unique needs of trade professionals across industries.
Why choose us
our commitment to you
Australian-Owned: We’re proud to be a local business supporting local professionals.
Long-Term Reliability: With years of experience, we’ve built a reputation for trust and dependability.
Great Pricing: Enjoy competitive rates without compromising on quality.
Personalised Service: Our dedicated team is here to provide tailored solutions and expert advice.
Ease of Use: Our user-friendly platform ensures a seamless purchasing experience, saving you time and effort.
Supporting Your Success At Xpress Trade Supplies, we value the hard work and dedication of trade professionals. Whether you’re managing a large project or sourcing items for everyday tasks, our team is here to make your job easier with efficient service, expert support, and a wide range of high-quality products.
Join the many trade professionals who trust Xpress Trade Supplies for all their needs. Experience the difference of simplicity, professionalism, and genuine care.
Get in Touch Have questions or need assistance? Our friendly team is here to help. Contact us today to find out how Xpress Trade Supplies can support your business.
